Here's how ordering with Chicky Fun Feasts works.
Ordering with Chicky Fun Feasts is straightforward. Tell us what you need, we'll handle the rest.
Step 1 — Tell Us About Your Occasion
Reach out via WhatsApp or our quote form with your event details — date, headcount, dietary requirements, cuisine preferences, and budget if you have one.
Paulyn handles all enquiries personally. She'll get back to you to understand your occasion before putting anything together — no automated responses, no generic proposals.
Response times:
Weekday enquiries — within 24 hours.
Weekend enquiries — we'll be in touch by Monday.
[WhatsApp Paulyn] [Get a Quote]
Please note: while we respond within 24 hours, we require a minimum of 3 working days' notice to fulfil your order.
Step 2 — We Build Your Menu
Once Paulyn understands your brief, she'll put together a menu proposal tailored to your event. This might come as a PDF menu, a curated selection, or a custom recommendation; it depends on what works best for your occasion.
You're welcome to request adjustments. Nothing is finalised until you're happy with it.
Step 3 — Confirm With Payment
When you're ready to confirm your order, payment is made in full to lock in your date and menu. We'll send you a WhatsApp confirmation once payment is received.
Changes to your order can be made up to 3 days before your event. We'll do our best to accommodate requests closer to the date, though this may not always be possible.
Step 4 — Delivered to Your Door
We deliver islandwide within a 1-hour delivery window. You'll be updated on your delivery status. Food can be received by your team, a receptionist, or any designated person on-site — whichever works best for you.
Standard delivery fee from S$30, waived for orders above $250. A surcharge range of S$15–S$25 applies for Sentosa, Tuas, and Jurong Island.
Cancellation Policy
We understand plans change. Here's how we handle cancellations:
| Notice Given | Refund |
|---|---|
| 7 or more days before event | Full refund (less S$20 administrative fee) |
| 4–6 days before event | 50% refund |
| 2-3 days before event | 25% refund |
| 1 day before or day of event | No refund |
To cancel or amend an order, WhatsApp Paulyn directly at +65 8328 0996.
Frequently Asked Questions
What is the minimum order?
— The minimum spend for our orders is S$100. For feast sets, platters, and customised menus, most options are sized for 10 pax and above. Not sure which format suits your group? Ask us.
How far in advance should I order?
For regular orders, we need at least 3 working days' notice. During peak festive periods—Chinese New Year and Christmas—please allow at least 3-5 days. For large events or heavily customised menus, please allow at least 7-10 days so we can get your brief right.
Do you accommodate dietary requirements?
— Yes. All food is halal-certified. We accommodate vegetarian, vegan, and allergen-sensitive requests. Let us know when you enquire.