Frequently Asked Questions
Q: What is the minimum order?
- The minimum spend for our orders is S$100. For feast sets, platters, and customised menus, most options are sized for 10 pax and above. Not sure what format suits your group? WhatsApp us and we'll recommend the right option.
Q: How far in advance do I need to order?
- For regular orders, we need at least 3 working days' notice. For urgent requests, feel free to WhatsApp Paulyn directly. We will do our best to meet your needs. During peak festive periods—Chinese New Year and Christmas—please allow at least 3-5 days. For large events or heavily customised menus, please allow at least 7-10 days so we can get your brief right.
Q: Can I customise the menu?
- Yes, that's the whole point. Tell us your event type, headcount, dietary needs, cuisine preferences, and budget, and we'll put together a menu proposal for you. Every order can be tailored.
Q: What types of food do you offer?
- We specialise in Singaporean and Asian comfort food — including Hainanese chicken rice, butterfly pea nasi lemak, steamed bee hoon, chicken curries, beef rendang, and more. Our in-house R&D team also develops fusion and contemporary options, including Western, Japanese, and Mediterranean-inspired dishes. We're happy to discuss what works for your occasion.
Q: Do you accommodate dietary requirements?
- All food from Chicky Fun Feasts is halal-certified. We accommodate vegetarian and vegan requests. For specific allergen concerns, let us know when you enquire and we'll advise on what's suitable for your group.
Q: Where can you deliver to?
- We deliver islandwide. Standard delivery fee is S$35 (corporate orders, S$25), and delivery is free for orders above S$250. A surcharge of S$15-S$25 applies for Marina Bay Sands, Sentosa, Tuas, and Jurong Island.
Q: Do you provide equipment or setup?
- Disposable food warmers are available at S$9.50 each. Disposable plates, cutlery, and napkins are included at no extra charge. Tables, additional setup, and on-site service staff are not included.
Q: How does payment work?
- Once your menu is confirmed, we'll send you payment details via WhatsApp. Full payment is required to lock in your order. We accept bank transfer and PayNow. For more information, WhatsApp Paulyn.
Q: I have a very specific request, can you handle it?
- More often than not, yes. Unusual cuisines, specific presentation requirements, dietary combinations, last-minute changes — we've handled all of it. The best thing to do is tell us what you need and let us figure out if we can make it work.
Q: Who do I contact to place an order?
- You can reach Paulyn directly on WhatsApp at +65 8328 0996, or fill in the quote form on this site. She handles all corporate and event orders personally and will reply within 24 hours. Weekend enquiries will be picked up on Monday.
Q: What is your cancellation policy?
- Cancellations made 7 or more days before your event date are refunded in full, less the S$20 administrative fee. Within 3–6 days, a 50% refund applies as ingredients and preparation are already underway. Within 1–3 days, a 25% refund applies. Cancellations on the day of the event are non-refundable. To cancel or amend an order, WhatsApp Paulyn directly.
Still have questions?
WhatsApp Paulyn